Return & Exchange Policy

At ANK, we are happy to provide a full refund or exchange of any items that are unworn, unwashed and unaltered. Alternatively, you can claim a store credit for the value of the products returned. Items must be claimed within 14 days of delivery, along with the original receipt.

- For a full refund return your product to our specified courier service, along with the complete order details and hand over to the specified courier.

- Alternatively, you can ship the product to our specified address, via your preferred courier service. The cost of this will be incurred by the customer.

- Exchange of items for a different size are based on stock availability and will incur a re-delivery charge of PKR 150

- Delivery time is 5-8 business days for ready to wear garments, and 10-14 working days for bespoke garments

- All orders below PKR 1,500 will be incur a delivery fee of PKR 150

- Delivery charges will not be refunded

- Please note that the product colors may vary slightly due to various external reasons such as; photographic lighting sources, screen type, and your monitor settings. Thus, products are not eligible for return for these specific reasons, however can be exchanged for a store credit of the full value of products.

- For further queries about exchanges and returns, please contact us at info@ankshirtmakers.com, or call us at 0304 0427454